Auto Cosmetics Shipping and Returns Policy

Shipping Destinations
Shipping Methods
Shipping Locations
Shipment Delivery Time
Shipping Charges
Orders Damaged in Shipping
Shipping Refunds

Shipping Destinations
We currently ship to any address in the United States, including APOs, FPOs and PO Boxes. At this time, we do not ship to destinations outside the United States, but we will be expanding our business to include international destinations very soon. Please check back in the coming months for updated shipping information.

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Shipping Methods
Our goal is to offer you the fastest and lowest-cost shipping method. We use several shipping carriers including United Parcel Service (UPS) and United States Postal Service (USPS). We do not require a signature for UPS or USPS shipments.

Some oversized or special handling orders will need to be shipped via Common Carrier. The shipping charge and approximate shipping time will be noted at Checkout. Delivery of oversized or special handling orders will require an adult signature at the time of delivery.

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Shipping Locations
We currently have one shipping location located in Stone Mountain, GA. We make every effort to maintain a complete stock to maximize availability and minimize the time it takes for you to receive the order.

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Shipment Delivery Time
Your expected delivery date is determined by the date of shipment from our shipping center and the shipping preference you select. Your expected delivery date will be presented to you at the time of your order.

Your purchase of in-stock merchandise will be shipped on the day you order if the shipping center receives the order prior to 4:30 PM Monday through Friday EST., not including standard business holidays. Orders received by the shipping center after 4:30 PM local time will be shipped the next business day. Special orders and out-of-stock merchandise may require additional time prior to shipment. If shipment of your order is delayed, Auto Cosmetics will notify you.

Here©s a quick reference guide for shipping times from when the order leaves our distribution center(s):


Next Day Air, Next Business Day
2nd Day Air, Within 3 Business Days
Ground, Within 3-7 business days

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Shipping Charges
Your shipping charge will be based on the weight of your order, the distance shipped, and the method you select when ordering (Next Day Air, 2nd Day Air or Ground). This includes items shipped in multiple boxes and/or from multiple locations. We charge standard UPS and USPS rates plus an in-house handling charge.

Click here for UPS shipping rates

Click here for USPS shipping rates

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Orders Damaged in Shipping
If you believe a package received from us was damaged in transit, please refuse shipment and tell the carrier that you are refusing delivery because the package is damaged. Then call Auto Cosmetics Customer Service (770.465.7667) to inform us of the situation. If you are not present at the time of delivery and cannot refuse shipment, please call Customer Service to make arrangements to return the damaged order.

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Shipping Refunds
Your original shipping charge will only be refunded for a part sent to you in error, a defective part, an order damaged in shipping or a part that fails under warranty. This refund will automatically be credited once we receive and inspect the part. If only a portion of your order is returned, the refund for shipping costs will be prorated. Please see the Returns Policy for further details.

We will also pay for return shipping for a part that was sent to you in error, received defective, damaged in shipping, or has failed under warranty. Details can be found in the Returns Policy. If you believe you qualify and would like us to pay for return shipping, you must email us at info@autocosmeticsonline.com or call us at (770) 465-7667 before attempting to return the part. COD shipments will not be accepted.

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